The engagement model

Set up once. Then evolve every month.

Most ERP systems freeze on go-live day, because every change after that is a project — a quote, a committee, a budget line. Ours is built so change stays routine. This one model applies to every Renegade solution.

  1. 01Once-off

    Setup

    A scoped setup fee covers getting you running properly: onboarding, training your team, migrating your data, and building the customisations your operation needs from day one. You know the number before we start.

  2. 02Monthly

    A subscription that carries the system

    Once you’re live, one predictable monthly fee covers cloud hosting, upkeep and managed support — questions answered by people who know your setup, and the system kept healthy without you thinking about it.

  3. 03Included monthly

    Evolution Hours

    Your subscription includes a quota of expert hours — chosen at sign-up, adjustable any time. Spend them on whatever moves the system forward: training as new people join, improvements as you spot them, data imports, configuration, hands-on help. Change stays routine instead of becoming a project.

  4. 04Always on

    The engagement environment

    Complete documentation, an assistant that has read all of it, and a structured learning platform where your team builds skill safely on a practice system. It’s how your people get confident — and stay confident as roles change.

    See Training →
  5. 05When you’re ready

    Bigger builds

    A whole new capability, a major integration, a larger customisation — anything beyond your monthly quota is scoped and priced as its own piece of work, whenever you choose. If it’s small enough to fit your Evolution Hours, we’ll simply use those; if it’s bigger, we’ll say so before anything is spent.

The point: the system evolves with the business. You don’t save up ten changes and brace for one big upgrade project — improvements just get done, month by month. And because a conversation costs nothing, pricing is always a scoped number you see before anything starts — never a surprise invoice.

Talk through the model.

Tell us how your operation runs and we’ll walk you through what setup would cover, what the monthly subscription would look like, and where Evolution Hours would earn their keep.